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Terms of Engagement

Last updated: 14 October 2026

These terms cover your use of this website and explain how an enquiry with Apex Innovation Consulting Sdn Bhd ("AIC", "we", "us") becomes an engagement. By using the website you accept them.

1. Using the website

The website gives general information about AIC, our programmes and our consulting services. It is not professional advice for your particular situation. Please do not rely on it as a substitute for a proper assessment of your organisation.

2. Enquiries and diagnostic calls

Submitting an enquiry or booking a diagnostic call does not create a contract and carries no obligation for either side. The call is how we assess whether and how we can help.

3. Engagements

Consulting, training and programme work begins only when both parties have agreed a written proposal or agreement. That document sets out the scope, deliverables, fees, payment terms, timeline and any other conditions, and it takes priority over these terms if they differ.

4. HRDCorp-registered programmes

AIC is registered with HRDCorp as a training provider, and our programmes carry their HRDCorp approval numbers. Whether an employer can claim programme fees from its levy account depends on HRDCorp's rules and the employer's own eligibility. Please confirm your eligibility and claim requirements with HRDCorp before enrolling.

5. Confidentiality

We treat the information you share with us during an enquiry or engagement as confidential and use it only to respond to you or deliver the work. This does not apply to information that is already public or that we are legally required to disclose.

6. Results and case studies

Case studies and examples on this website are illustrative. Outcomes depend on many factors in each organisation, so we cannot promise that you will achieve the same or any particular result.

7. Intellectual property

The content of this website, including text, logos, images and programme materials, belongs to AIC or its licensors. You may view it and share links to it, but please do not copy, republish or sell it without our written permission.

8. Links to other sites

The website may link to or load services from other parties, such as LinkedIn and our scheduling provider. We are not responsible for their content or practices. Our Privacy Policy explains how we handle personal data.

9. Limits on our responsibility

We try to keep the website accurate and available, but we provide it as it is and cannot promise it will always be error-free or uninterrupted. To the extent the law allows, AIC is not liable for loss arising from your use of the website. Nothing in these terms limits any liability that cannot lawfully be limited.

10. Governing law

These terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction over any dispute about them.

11. Changes and contact

We may update these terms from time to time. The date at the top shows the latest version. Questions can be sent to info@apexinnovationconsulting.com.my.